SHIPPING POLICY 

Kingston Bookshop gladly accepts orders world-wide. Available product lines, shipping rates and fees may vary depending on the delivery address for your order. Kindly note that the delivery times that are quoted are included as just guidelines, the actual delivery will be dependent on stock availability, third party shippers and in the event of natural disasters.

Please ensure that your shipping address details are correct, as they are used in the processing of your order. Kingston Bookshop is not responsible for orders with incorrect or missing information if they not be delivered to you.

Delivery by our third party shippers covers all contiguous addresses with the exception of P.O. Boxes.

Any duties and taxes applied at the destination must be paid by the recipient. Kingston Bookshop will not be held liable for packages that have been handed over to our third party shippers. At this point, all packages will be the responsibility of the shippers.
 

Delivery Times & Shipping Rates

The shipping chart below serves as a guide. Please use it to estimate the total delivery time and shipping cost of your order:

Please note that all orders are processed within two business days. The time taken to process your order is not calculated in the estimated delivery times below.

 *Antigua, Barbados, Cayman Islands, Grenada Trinidad & Tobago and St. Lucia.

NOTE: Business Days are Monday through Friday, excluding holidays observed by our third party shipper. 

Zone 1

Zone 2

Zone 3 

Zone 4

Zone 5 

Shipping Restrictions 

Although we welcome world-wide orders, currently, we are unable to ship to the following countries:

When international orders are shipped and arrive at the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

If you do not see your country listed above, please contact our Customer Care team at contactus@kingstonbookshopjm.com.  For information on insurance coverage by our third party shipper, please click on the following link:  http://www.dhl.com/en/express/optional_services.html#containerpar_expandablelist

Customs, Duties & Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Kingston Bookshop, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the Jamaica may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

All packages shipped to Brazil may experience extended delivery times due to local custom procedures. Duties & taxes may be higher than normal and must be absorbed by the recipient.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Kingston Bookshop, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

Kingston Bookshop is not responsible for orders not delivered due to incorrect or missing shipping information.

The above terms also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment center. For additional information on shipping, please contact our Customer Care team at contactus@kingstonbookshopjm.com.